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If you’re shopping for televisions, DVD players, or any other form of home audio and video products, we’re certain you’ll find the perfect item! View our online catalog of standard and projection televisions, HDTV, DVD players, and audio equipment. Check hereIf you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT BE returned via mail. Please return such items to your local store.) We are unable to refund any purchase from the site from the time your order is placed until your hitachi Product is received by you and returned to us. Merchandise purchased on-line through our site (regardless of whether you picked it up at a store or had it delivered to your home), which meets color the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be tvs responsible for hitachi all shipping and insurance color charges for returns, unless otherwise indicated. Stop by and see us. These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer tvs equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete hitachi details. ©2003 www.audio-video-components.com. All rights reserved. |