If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. (Please note that merchandise home purchased at your local store [not on-line] CANNOT BE returned via mail. Please movie return such items to your local store.) We are unable to refund any purchase from the site from the time your order is placed until your Product is received by you and returned to us.

I bought an item from you last week and now you have it on sale for $50 less. What should I do? Just go to any Store with your receipt and we''ll credit you with the $50 difference. If you paid cash, you''ll get cash back. Do you beat the prices in membership warehouses and military PXs or catalogs? We will match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s theaters warranty and in a factory-sealed box including warehouse clubs since they are legitimate retailers. We do not honor mail order or Internet retailers prices but when shipping charges are added in, we think you''ll find our prices most competitive. PX''s are subsidized and not open to the general public so we do not match prices with them. We find many military personnel shop with us anyway because our prices are often better than at the PX and the selection is much greater.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you home should be able to re-schedule the delivery by calling that number. Do you have a number I can call to check on a rebate offer? Please call the vendor or manufacturer rebate hotline for the rebate you would like to check on. I''d like to purchase 20 televisions for company incentive prizes. Who should I talk to? Sounds like you need the Corporate Sales and Service Department. Visit the link to learn about the programs and special arrangements that are offered through the Corporate Sales Department.

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